01Who is the controller
The controller of the personal data processed on this website is LV7 Produções e Eventos, with an office at Av. Giovanni Gronchi, 5650, 2º Andar, Morumbi, São Paulo, SP, CEP 05724-002, Brazil. LV7 is part of the Flowup Group, made up of integrated companies of Flowup Agency.
For any privacy matter, contact us on WhatsApp (11) 99116-3702 or through the contact form.
02Data we collect
- Quote form: name, email, phone or WhatsApp, company and the event details you send, such as date, venue, size and message.
- WhatsApp conversations: name, number and the content of the conversation.
- Technical data: IP address, browser, device and pages visited, logged by the server for security.
- Cookies: as described in the cookies section below.
We do not ask for sensitive data and do not knowingly collect data from minors.
03How we use data
- Reply to quote requests and prepare proposals.
- Plan, produce and deliver contracted projects.
- Keep the website secure and working.
- Understand how the website is used and improve our communication, only with your consent.
04Legal bases
We process data under article 7 of the LGPD: pre-contractual steps and performance of a contract (quotes and projects), legitimate interest (security and better service), compliance with legal obligations and consent (analytics and marketing cookies).
05Cookies
Cookies are small files stored in your browser. We use three categories:
- Necessary: keep the website secure and remember your cookie choice (cookie
lv7_consent, valid for 6 months). Always on. - Analytics: measure visits and browsing in aggregate. Only enabled with your consent.
- Marketing: measure campaigns and show more relevant ads. Only enabled with your consent.
You can change your choice at any time in Cookie preferences, also available in the website footer.
06Sharing
We do not sell personal data. We may share it only with:
- providers that run services for LV7, such as website hosting, email and WhatsApp;
- Flowup Group companies that provide technical support for the website and customer service;
- public authorities, when required by law or court order.
07International transfer
Some providers may store or process data outside Brazil. In these cases, the transfer follows the cases set out in article 33 of the LGPD.
08Storage and security
We keep data for as long as needed to handle your request, deliver the project and meet legal obligations. We apply technical and administrative measures to protect data against unauthorized access, loss or alteration.
09Your rights
Under article 18 of the LGPD, you may request: confirmation of processing, access, correction, anonymization, blocking or deletion of unnecessary data, portability, information about sharing and withdrawal of consent. Just contact us on WhatsApp (11) 99116-3702. You may also file a complaint with the Brazilian Data Protection Authority (ANPD).
10Changes to this policy
This policy may be updated to reflect changes to the website or the law. The date of the last update is always shown at the top of this page.